Buying Guide

Welcome to Herbsoo , your trusted partner in importing and exporting premium spices , seeds, pulses and herbs. Our commitment to quality and customer satisfaction ensures that you receive the finest products from around the world. This guide will walk you through the process of purchasing from Herbsoo , from selecting your products to finalizing your order.

Step 1: Browse Our Product Catalog

Explore our extensive range of high-quality spices and medicinal herbs. Our catalog includes:
• Spices : cummin, plackpepper ,. chilli pepper, paprika ,coriander , etc..
• Herbs : chamomile , calundula, hibisucs ,basil , spear mint , pepper min , rosmary etc…
• Seeds : sesame, fennel, caraway, nigella . anise , sunflower seeds alfalfa seeds fenugreek
• Pulses/legumes : white beans , soya beans black eye peas etc ..

Step 2: Request a Quote

Once you have selected the products you are interested in, request a quote by contacting our sales team via email or phone. Provide the following details:

  • Product names and quantities
  • Preferred shipping method and destination
  • Any specific requirements or certifications needed

Our team will respond promptly with a detailed quote, including prices, shipping costs, and estimated delivery times.

Step 3: Confirm Your Order

After reviewing the quote, confirm your order by sending us a purchase order (PO). Ensure that your PO includes:

  • Product names and quantities
  • Agreed prices and terms
  • Shipping details and contact information

Upon receipt of your PO, we will send you a proforma invoice for your records.

Step 4: Payment

Herbsoo offers multiple payment options to accommodate our global clientele:

  • Bank Transfer
  • Cash Against Documents (CAD)
  • Letter of Credit (LC)
  • Deposit

Our proforma invoice will include payment instructions. Once payment is confirmed, we will proceed with processing your order.

Step 5: Order Processing and Quality Control

At Herbsoo, we take quality seriously. Our team ensures that all products meet stringent quality standards before shipment. We conduct:

  • Visual inspections
  • Laboratory testing for purity and contaminants
  • Verification of certifications and documentation

This rigorous process guarantees that you receive the highest quality spices and herbs.

Step 6: Shipping and Delivery

We offer various shipping options to meet your needs:

  • Sea Freight: Cost-effective for larger quantities.
  • Courier Services: For smaller orders and samples.

Our logistics team will handle all aspects of shipping, including customs clearance and documentation. You will receive regular updates on the status of your shipment.

Step 7: Receiving Your Order

Upon arrival, inspect your order to ensure it meets your expectations. If you encounter any issues, contact our customer service team immediately. We are committed to resolving any problems promptly and to your satisfaction.

Step 8: After-Sales Support

Herbsoo values long-term relationships with our customers. We offer:

  • Ongoing support for any product-related queries
  • Updates on new products and special offers
  • Assistance with future orders

Contact Us

For any inquiries or to start your order, reach out to us at:

Thank you for choosing Herbsoo. We look forward to serving you and providing the finest spices and medicinal herbs from around the world.