Introduction

Welcome to Herbsoo. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.herbsoo.com, use our services, or engage with us in other ways.

Information We Collect

Personal Information

When you interact with us, we may collect personal information, including but not limited to:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Account Information: Username, password, and other registration details.
  • Transaction Information: Purchase history, payment details, and delivery information.
  • Usage Information: Information about how you use our website, including your IP address, browser type, and pages visited.

Non-Personal Information

We may also collect non-personal information that does not directly identify you. This includes demographic data, anonymous usage statistics, and aggregated information.

How We Use Your Information

We use your information for various purposes, including but not limited to:

  • Providing and managing your account
  • Processing and fulfilling your orders
  • Communicating with you about your orders, inquiries, and other requests
  • Improving our website, products, and services
  • Personalizing your experience on our website
  • Conducting market research and analysis
  • Complying with legal obligations and protecting our legal rights

How We Share Your Information

We may share your information with third parties under the following circumstances:

  • Service Providers: We may share your information with third-party vendors, consultants, and service providers who perform services on our behalf, such as payment processing, order fulfillment, and data analysis.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
  • With Your Consent: We may share your information with third parties if you have given us your consent to do so.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you. Cookies are small data files that are placed on your device when you visit our website. They help us to improve our site and your experience, see which areas and features of our site are popular, and count visits.